Frequently Asked Questions
Everything you need to know about bringing Oaksoho quality into your home.
What materials are used in Oaksoho furniture?
We pride ourselves on using sustainably sourced solid wood, premium textiles, and high-grade metals to ensure every piece is both beautiful and built to last.
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days. For larger furniture items requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
Do you offer international shipping?
Currently, we ship to all 48 contiguous states in the US. We are working on expanding our logistics to include international destinations in the near future.
What is your return policy?
We offer a 30-day window for returns on most items. Products must be in their original packaging and unused condition. Please note that custom-made pieces are final sale.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger purchases.
How can I track the status of my shipment?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.